Welcome, [Subscriber Name]!
This is your personal dashboard, structured as per TRAI's SCHEDULE-III regulations.
Account Overview
Account Status
Active
Current Balance
₹245.00
Payment Due Date
25 June 2025
Active Plan
Premium HD Pack
Subscriber Information
Provision 2: Complete subscriber details and contact information.
Subscriber ID
DTH789456123
Full Name
[Subscriber Name]
Registered Mobile
+91 98765 43210
Registered Email
subscriber.name@email.com
Installation Address
A-204, Green Valley Apartments, Sector 15, Noida, UP 201301
Aadhaar Number
XXXX-XXXX-4567 (Linked)
Subscription & CPE Details
Provisions 3, 4 & 5: Details of subscribed services, Customer Premises Equipment (CPE), and AMC schemes.
Subscribed Services (Provision 3)
| Item Name | Type | Price (₹) | Validity | Lock-in Period |
|---|---|---|---|---|
| Premium HD Combo | Distributor Bouquet | 199.00 | Monthly | None |
| Sports Championship | A-la-carte | 25.00 | Monthly | None |
| Movie Mania Pack | Broadcaster Bouquet | 39.00 | Monthly | None |
CPE & AMC Details (Provisions 4 & 5)
CPE Scheme
Rental Scheme (₹50/month)
Equipment Type
4K Ultra HD Set-Top Box
AMC Scheme
Basic Maintenance (₹99/year)
Equipment Warranty
1 Year Manufacturer Warranty
Billing & Payment Information
Provisions 6-9: Complete billing details, payment history, and usage information.
Payment History (Last 6 Months) (Provision 9)
| Date | Transaction ID | Amount (₹) | Payment Method | Status |
|---|---|---|---|---|
| 20 May 2025 | TXN567890123 | 314.50 | UPI | Success |
| 20 Apr 2025 | TXN4567890122 | 314.50 | Net Banking | Success |
| 20 Mar 2025 | TXN34567890121 | 299.00 | Credit Card | Success |
Complaint Management
Provision 10: Register new complaints and monitor existing complaint status.
Complaint History & Status
| Ticket ID | Issue Type | Description | Date Raised | Status |
|---|---|---|---|---|
| TKT202506001 | Signal Quality | Pixelation in HD channels | 10 June 2025 | Resolved |
| TKT202505002 | Billing | Incorrect channel charges | 25 May 2025 | Resolved |
| TKT202507003 | Channel Audio | Audio sync issue on channel 105 | 14 June 2025 | In Progress |
Documents & Information
Provisions 11-13: Access your service agreements, contact information, and other relevant documents.
Important Documents & Contact Details
Consumer Application Form (CAF)
Your signed service agreement. View/Download
Service Terms & Conditions
The complete terms of service. Download
Customer Care Helpline
1800-200-9876 (Toll Free)